Privacy Policy

At Melbourne Mane, your privacy is respected and protected.

This policy outlines how we collect, use and safeguard your personal information when you visit our website or book an appointment.

Information We Collect

• Personal Details: Name, phone number and email address

• Booking Information: Appointment details, service preferences and consultation notes

• Payment Information: Processed securely through our booking and payment systems

• Website Data: Basic technical information such as IP address and browser data when visiting our website

How We Use Your Information

• Manage and confirm your appointments

• Deliver a personalised hair extension experience

• Process payments securely

• Send appointment reminders and updates

• Improve our services and client experience

Photography & Content

With your permission, we may capture photos or videos of your hair to showcase transformation results.

These may be used across our website, social media and marketing channels.

Your consent will always be requested prior to any content being taken or shared.

Sharing Your Information

Melbourne Mane does not sell or share your personal information with third parties.

Your information may be shared with trusted service providers such as booking platforms and payment processors, where required to operate the business.

We may also disclose information if required by law.

Data Security

We take the protection of your information seriously. Your data is stored securely and only accessed where necessary to provide your service.

Your Rights

You have the right to:

• Access or update your personal information

• Request removal of your data

• Opt out of marketing communications at any time

To make a request, please contact us directly.

Cookies

Our website may use cookies to enhance your browsing experience.

You can adjust your browser settings to disable cookies if preferred.

Third-Party Links

Our website may contain links to external sites.

Melbourne Mane is not responsible for the privacy practices of these websites.

Policy Updates

This policy may be updated from time to time.

The most current version will always be available on our website.